Skin Comfort
If irritation occurs, remove Vilo and let skin recover. Clean the inner surface and ensure a proper fit. If symptoms persist, consult a clinician.
Vilo is made to be worn daily. A little care keeps it looking (and working) its best.
A little routine care keeps Vilo looking refined—and keeps charging reliable.
Vilo is designed for everyday exposure (hand washing, light rain). For showering, swimming, or sauna use, follow the latest guidance in the app/support page.
All wearables pick up signs of life. Avoid storing Vilo in a pocket with keys or coins, and be mindful around stone, metal edges, and gym equipment.
A little attention here helps protect both the finish and the battery over time.
If irritation occurs, remove Vilo and let skin recover. Clean the inner surface and ensure a proper fit. If symptoms persist, consult a clinician.
We don’t recommend it. Use mild soap and water, then dry thoroughly.
Check the latest guidance on our support page. “Everyday exposure” is fine; high heat and prolonged water exposure may not be.
Use the polishing care pad gently, and avoid abrasive surfaces going forward.